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SUPPORT INQUIRIES

You can reach our support team
Monday–Friday, 7:00 am–5:00 pm PST

TECH SUPPORT ONLY:
1.877.920.PACB (7222), option 1

SALES INQUIRIES

For purchasing assistance or to speak to a PacBio scientist about your project needs.

SALES ORDERS ONLY:
1.877.920.PACB (7222), option 2

CORPORATE INQUIRIES

Looking for a distributor or core lab, or just have a generic PacBio question?

GENERAL INQUIRIES:
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Americas

Corporate headquarters
1305 O’Brien Drive
Menlo Park, CA 94025 USA

Europe, Middle East + Africa

United Kingdom
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188 York Way
London, N7 9AS UK

Asia Pacific

China
Room 2377, 23F, No.33 Huayuanshiqiao Road,
China (Shanghai) Free Trade Pilot Zone,
Shanghai, 200120, China

https://pacbio.cn/

Japan
Ocean Gate, Mirato Mirai 8F
3-7-1 Minatomirai, Nishi-ku, Yokohama-shi
Kanagawa ‍220-0012, JP
https://www.pacb.com/japan/

South Korea
#10-119, WeWork Bldg, 507,
Teheran-ro, Gangnam-gu, Seoul,
Republic of Korea (06168)

Singapore
20 Science Park Road,
#01-22 Teletech Park,
Singapore 117674 SG

Talk with an expert

If you have a question, need to check the status of an order, or are interested in purchasing an instrument, we're here to help.